Effective Date: January 1, 2025
Last Updated: November 1, 2025

Welcome to Amenex!

These Terms of Use (“Terms”) govern your access to and use of the website located at amenex.net (the “Site”) and any services provided by Amenex (“we,” “us,” or “our”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing or using the Site, you represent and warrant that:

You are at least 18 years of age (or the age of majority in your jurisdiction)
You have the legal capacity to enter into these Terms
You will comply with all applicable laws and regulations
All information you provide is accurate, current, and complete

2. Use of the Site

2.1 Permitted Use

You may use the Site for lawful purposes only and in accordance with these Terms. You agree to use the Site in a manner that:

Complies with all applicable local, state, national, and international laws and regulations
Does not infringe upon the rights of others
Does not interfere with or disrupt the Site or servers or networks connected to the Site

2.2 Prohibited Conduct

You agree not to:

Use the Site in any way that violates applicable laws, regulations, or these Terms
Attempt to gain unauthorized access to any part of the Site, user accounts, computer systems, or networks connected to the Site through hacking, password mining, or any other means
Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site
Use any automated system, including but not limited to “robots,” “spiders,” or “scrapers,” to access or extract data from the Site without our prior written consent
Transmit any viruses, malware, or other malicious code that may damage or disrupt the Site or any systems
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site
Use the Site to transmit unsolicited advertising, promotional materials, spam, or any other form of solicitation
Collect or harvest any personally identifiable information from the Site without consent
Use the Site for any illegal, fraudulent, or harmful purpose

3. Intellectual Property Rights

3.1 Ownership

All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the overall design and “look and feel” of the Site, is the property of Amenex or its content suppliers and is protected by intellectual property laws, including copyright, trademark, patent, and trade secret laws.

3.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site for your personal, non-commercial use.

You may not:

Copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Site, except as expressly permitted
Use any content from the Site for commercial purposes without our prior written consent
Remove, alter, or obscure any copyright, trademark, or other proprietary notices from the Site

3.3 Trademarks

“Amenex” and all related logos, product and service names, designs, and slogans are trademarks of Amenex. You may not use these trademarks without our prior written permission.

4. User Content

4.1 Submission of Content

If you submit, upload, post, or otherwise transmit any content to the Site (e.g., through contact forms, comments, messages, or feedback) (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from such User Content in connection with the operation and promotion of the Site and our services.

4.2 Responsibility for User Content

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:

You own or have the necessary rights, licenses, and permissions to submit the User Content
Your User Content does not violate any third-party rights (including intellectual property, privacy, or publicity rights)
Your User Content does not contain any unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable material
Your User Content complies with all applicable laws and regulations

4.3 Monitoring and Removal

We reserve the right (but have no obligation) to:

Monitor, review, or edit User Content
Remove or refuse to post any User Content that violates these Terms or is otherwise objectionable
Terminate or suspend your access to the Site for violations of these Terms

5. Service-Specific Terms

5.1 E-commerce Operations Services

If you engage us for e-commerce operations services (including custom platform development, UX/UI design, integrations, or optimization), the following terms apply:

Scope of Work: The specific services, deliverables, timelines, and pricing will be outlined in a separate Statement of Work (SOW) or service agreement
Client Responsibilities: You agree to provide timely access to necessary systems, data, and personnel, and to review and approve deliverables as outlined in the SOW
Acceptance: Deliverables will be deemed accepted unless you provide written objections within the timeframe specified in the SOW

5.2 Revenue Maximizer (AI Marketing Automation) Services

If you engage us for Revenue Maximizer services (AI-powered marketing automation, customer journey creation, or campaign management), the following terms apply:

Data Access: You grant us access to necessary customer data, marketing platforms, and analytics tools to perform the services
Performance Metrics: While we strive to achieve the performance metrics outlined in our marketing materials (e.g., +25% retention revenue, 15x+ ROI), actual results may vary based on factors outside our control
No Guarantees: We do not guarantee specific revenue outcomes, and past performance is not indicative of future results
Client Cooperation: You agree to cooperate with us in implementing recommendations and providing timely feedback

6. Payment Terms

6.1 Fees and Pricing

If you engage us for paid services, the fees and payment terms will be outlined in a separate agreement or invoice.

6.2 Payment Obligations

You agree to pay all fees in accordance with the payment terms specified. Failure to pay may result in suspension or termination of services.

6.3 Taxes

All fees are exclusive of applicable taxes, duties, and levies. You are responsible for paying all such taxes, except for taxes based on our net income.

6.4 Refunds

Refund policies, if any, will be outlined in the applicable service agreement. Unless otherwise specified, all fees are non-refundable.

7. Disclaimer of Warranties

THE SITE AND ALL CONTENT, SERVICES, AND MATERIALS PROVIDED ON OR THROUGH THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF CONTENT
WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
WARRANTIES THAT DEFECTS WILL BE CORRECTED

WE DO NOT WARRANT THAT THE SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

YOUR USE OF THE SITE IS AT YOUR OWN RISK.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AMENEX, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO:

YOUR USE OF OR INABILITY TO USE THE SITE
ANY CONTENT, SERVICES, OR MATERIALS OBTAINED THROUGH THE SITE
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE
ANY OTHER MATTER RELATING TO THE SITE OR THESE TERMS

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

9. Indemnification

You agree to indemnify, defend, and hold harmless Amenex, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:

Your use of or inability to use the Site
Your violation of these Terms
Your violation of any rights of another party, including any intellectual property, privacy, or publicity rights
Your User Content or any content you submit, post, or transmit through the Site
Your breach of any representation, warranty, or covenant in these Terms

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

10. Third-Party Links and Services

The Site may contain links to third-party websites, services, or applications that are not owned or controlled by us.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

11. Termination

11.1 Termination by Us

We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to the Site, without notice or liability, for any reason, including but not limited to:

Violation of these Terms
Fraudulent, abusive, or illegal activity
Requests by law enforcement or other government agencies
Discontinuation or material modification of the Site

11.2 Termination by You

You may stop using the Site at any time. If you have an account, you may request deletion of your account by contacting us at [email protected].

11.3 Effect of Termination

Upon termination:

Your right to use the Site will immediately cease
We may delete or deactivate your account and all related information and files
Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 3 (Intellectual Property), 7 (Disclaimer of Warranties), 8 (Limitation of Liability), 9 (Indemnification), and 12 (Governing Law and Dispute Resolution)

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of North Macedonia, without regard to its conflict of law principles.

12.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms or the Site shall be brought exclusively in the courts located in North Macedonia, and you consent to the personal jurisdiction and venue of such courts.

12.3 Dispute Resolution

Informal Resolution: Before initiating any formal dispute resolution, you agree to first contact us at [email protected] to attempt to resolve the dispute informally.

Arbitration Agreement (Optional, if applicable): If we are unable to resolve the dispute informally within 30 days, either party may elect to resolve the dispute through binding arbitration in accordance with the rules of [Arbitration Institution Name]. The arbitration shall take place in North Macedonia, and the decision of the arbitrator shall be final and binding.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time, in our sole discretion.

When we make changes, we will:

Update the “Last Updated” date at the top of this page
Notify you of material changes via email or a prominent notice on the Site (where required by law)

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Site immediately.

We encourage you to review these Terms periodically to stay informed of any updates.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Amenex regarding your use of the Site and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any term or condition of these Terms in one instance shall not be deemed a waiver of such term or condition for any subsequent breach or instance.

17. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms without restriction.

18. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Amenex Email: [email protected]

Address: Calle 50, Credicorp Panama City, Panama

Address: Sremski front, Shtip, MK, North Macedonia

We will respond to your inquiry as promptly as possible.

BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.