Privacy Policy

Effective Date: January 1, 2025
Last Updated: November 1, 2025

Welcome to Amenex! Your privacy is important to us.

This Privacy Policy describes how Amenex (“we,” “us,” or “our”) collects, uses, protects, and shares your personal information when you visit or interact with our website at amenex.net (the “Site” ) or use our services.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

When you interact with our Site or services, we may collect personal information that you voluntarily provide, including but not limited to:

  • Contact Information: Name, email address, phone number, company name, job title
  • Account Information: Username, password, and other registration details (if applicable)
  • Communication Data: Information you provide when you contact us, subscribe to newsletters, request consultations, or fill out forms
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)

1.2 Usage Data

We automatically collect certain information about your interaction with the Site, including:

  • Device Information: IP address, browser type and version, device type, operating system
  • Log Data: Pages visited, time and date of visits, time spent on pages, clickstream data
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 4 below)

1.3 Third-Party Information

We may receive information about you from third-party sources, such as:

  • Social media platforms (if you interact with us through social media)
  • Business partners and service providers
  • Publicly available sources

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain Our Services

  • Deliver, operate, and maintain the Site and our services
  • Process transactions and fulfill orders
  • Respond to your inquiries, requests, and customer service needs
  • Send transactional communications (e.g., confirmations, invoices, technical notices)

2.2 To Improve and Personalize Your Experience

  • Analyze usage patterns and trends to improve Site functionality and user experience
  • Personalize content, recommendations, and marketing communications
  • Conduct research and development to enhance our services

2.3 To Communicate With You

  • Send newsletters, updates, promotional materials, and marketing communications (with your consent where required)
  • Notify you about changes to our services, policies, or terms
  • Request feedback or participation in surveys

2.4 For Legal and Security Purposes

  • Comply with legal obligations, court orders, and regulatory requirements
  • Protect our rights, property, and safety, and that of our users and the public
  • Detect, prevent, and address fraud, security breaches, and technical issues
  • Enforce our Terms of Use and other agreements

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Site and delivering our services, including:

  • Web hosting and cloud storage providers
  • Email marketing and communication platforms
  • Analytics and data processing services
  • Payment processors and financial institutions
  • Customer relationship management (CRM) systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity or third party.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (e.g., subpoenas, court orders, warrants)
  • Requests from government authorities or law enforcement agencies
  • Protection of our legal rights or defense against legal claims

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site.

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze site usage.

4.2 Types of Cookies We Use

  • Necessary Cookies: Essential for the Site to function properly (e.g., security, authentication)
  • Functional Cookies: Enable enhanced functionality and personalization (e.g., language preferences)
  • Analytical Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
  • Performance Cookies: Improve Site performance and user experience
  • Advertising Cookies: Deliver relevant advertisements based on your interests

4.3 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality and performance of the Site.

For more information on managing cookies, visit:

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

5.1 General Rights

You may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your personal information to another service provider
  • Objection: Object to the processing of your personal information for certain purposes
  • Withdraw Consent: Withdraw consent for processing where we rely on your consent

5.2 GDPR Rights (European Economic Area)

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to lodge a complaint with a supervisory authority
  • The right to object to automated decision-making and profiling

5.3 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (note: we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

5.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected] Subject Line: “Privacy Rights Request”

We will respond to your request within the timeframe required by applicable law (typically 30 days).

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary depending on:

  • The nature of the information
  • The purposes for which it was collected
  • Legal, regulatory, or contractual obligations
  • Legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

7. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

These measures include:

  • Encryption of data in transit and at rest (where appropriate)
  • Secure socket layer (SSL) technology for data transmission
  • Access controls and authentication mechanisms
  • Regular security assessments and audits
  • Employee training on data protection and security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, Panama, and North Macedonia.

These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we take steps to ensure it receives an adequate level of protection, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions by relevant data protection authorities
  • Other lawful transfer mechanisms

9. Third-Party Links

The Site may contain links to third-party websites, services, or applications that are not operated or controlled by us.

We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our Site and services are not intended for children under the age of 16 (or the applicable age of digital consent in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

If you believe we have collected information from a child, please contact us immediately at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

When we make changes, we will:

  • Update the “Last Updated” date at the top of this page
  • Notify you of material changes via email or a prominent notice on the Site (where required by law)

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Amenex Email: [email protected]

Address: Calle 50, Credicorp Panama City, Panama

Address: Sremski front, Shtip, MK, North Macedonia

We will respond to your inquiry as promptly as possible.

By using our Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.